24bd9 Terms and Conditions

By accessing or using the 24bd9 platform (website, mobile version and all related services) you acknowledge that you have fully read, understood and agreed to comply with the following terms and conditions. These terms form a legally binding agreement between you and 24bd9.

1General Terms

24bd9 is an online casino and sports betting platform serving the Bangladesh market. The right to use this platform is granted only to those who meet these terms and conditions. The following general rules apply to all users:

• All content, trademarks, game software and graphics on the platform are the intellectual property of 24bd9 or its licensors.
• The user acknowledges that participation in online gambling from their location is legally permitted.
• The platform may only be used for personal, non-commercial purposes.
• Using any 24bd9 service for professional or commercial purposes is prohibited.
• The use of bots, automated software, scripts or unauthorized third-party tools is strictly prohibited.
• Opening or operating multiple accounts is strictly prohibited.

24bd9 reserves the right to modify, restrict or discontinue any part of the service at any time with no notice or short notice.

2Account Registration and Eligibility

The following requirements must be met in order to open an account and use the services on 24bd9:

2.1 Registration Requirements

• The applicant must be at least 21 years of age.
• All personal information must be provided accurately, completely and up to date.
• Each individual may open only one account.
• Only one account may be registered per email address.
• If multiple members of the same household or the same IP address hold separate accounts, 24bd9 reserves the right to investigate.

2.2 Account Security

• Your login credentials, password and PIN must be kept completely confidential.
• If you suspect unauthorized access to your account, you must notify 24bd9 support immediately.
• Playing using a third party's account or transferring funds into another person's account is strictly prohibited.
• The user is solely responsible for any unusual activity on their account.

3Age Verification and Identity Confirmation

24bd9 is firmly committed to protecting minors from gambling. We follow strict verification procedures for this reason.

3.1 Required Documents

• A copy of a National ID (NID), passport or driving licence.
• Proof of current residence (utility bill or bank statement issued within the last 3 months).
• Proof of ownership of the payment method (screenshot of bKash, Nagad or Rocket account).

3.2 Verification Process

Withdrawals may be restricted until verification is complete. 24bd9 may request additional documents to confirm identity at any time. If documents provided are found to be false or altered, the account will be permanently closed.

4Deposit and Withdrawal Rules

All financial transactions on 24bd9 are processed through fully secure and encrypted methods. The detailed deposit and withdrawal rules are set out below:

4.1 Deposit Rules

• Minimum deposit amount: ৳500 (for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Deposited funds are generally credited to the account instantly.
• Deposits must be made only from a payment account registered in your own name.
• Deposits made through a third party are strictly prohibited.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 5 to 30 minutes.
• All active bonus wagering requirements must be met before submitting a withdrawal request.
• Withdrawals may only be made using the same method used to make the deposit.
• Identity verification is required for large withdrawal amounts.
• 24bd9 reserves the right to suspend withdrawals in cases of suspicious activity.

5Bonus and Promotion Terms

24bd9 offers various bonuses and promotional offers for its members. Each bonus has its own conditions and users are required to comply with those conditions.

5.1 Welcome Bonus

• New members will receive a 100% bonus up to ৳8,000 on their first deposit.
• A minimum deposit of ৳500 is required to receive this bonus.
• Bonus wagering requirement: 15x (total of deposit and bonus amount).
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.

5.2 General Bonus Rules

• Each member may claim each promotion only once.
• After accepting a bonus, the deposit generally cannot be withdrawn until the bonus conditions are fulfilled.
• If bonus abuse or an attempt to defraud is detected, the account may be closed and winnings cancelled.
• Attempting to collect bonuses through multiple accounts is strictly prohibited.
• 24bd9 reserves the right to modify, suspend or cancel any bonus or promotion.

5.3 VIP Cashback Program

24bd9's VIP program has four tiers: Bronze — weekly cashback up to 0.3%, Silver — weekly cashback up to 0.6%, Gold — weekly cashback up to 0.9%, and Platinum — weekly cashback up to 1.2%. Advancement to a higher tier depends on activity and participation.

6Rules of Play and Fair Conduct

All users must follow the rules below when playing games on the 24bd9 platform:

6.1 Prohibited Activities

• Attempting to win by using any fraudulent method.
• Using software, bots or automated systems to influence game outcomes.
• Colluding with other players to manipulate games.
• Exploiting technical errors or bugs on the platform to gain an unfair advantage.
• Using multiple accounts to obtain bonuses or rewards.

6.2 Policy on Technical Issues

If an incorrect win or bet amount is displayed due to a technical error, 24bd9 reserves the right to void or correct that transaction. If a game is interrupted mid-session due to a technical issue, the support team will investigate and provide a resolution.

6.3 Special Rules for Sports Betting

• For bets placed on cricket, football and other sports, the official result will be considered final.
• If an event is cancelled, the bet is automatically voided and the stake is refunded.
• If odds change after a bet has been confirmed, the odds at the time the bet was placed will remain in effect.

7Responsible Gambling

24bd9 places the highest importance on responsible gambling. We believe gambling is a form of entertainment — not a solution to financial problems.

7.1 User Responsibilities

• Only play with money that you can afford to lose without causing financial difficulty.
• Do not treat gambling as a source of income.
• Set time and money limits for your play and stick to them.
• Avoid placing bets out of emotion or chasing losses with larger bets.

7.2 Self-Exclusion and Limit Setting

Users on the 24bd9 platform can set deposit limits, betting limits or a temporary self-exclusion on their account. Contact our support team to use this feature. For more information, visit our Responsible Gaming page.

8Account Closure and Restrictions

24bd9 reserves the right to temporarily or permanently close an account in the following circumstances:

• Violation of any part of these terms and conditions.
• Opening an account with a false identity or fraudulent documents.
• Operating multiple accounts.
• Attempting to abuse bonuses or commit fraud.
• Suspicion of money laundering or any other illegal activity.
• By order of a legal authority.

8.1 After Account Closure

Upon account closure, any remaining balance will be returned subject to appropriate verification; however, the balance may be forfeited in cases of fraud. If you wish to close your account yourself, please contact support.

9Privacy and Personal Data

24bd9 takes the protection of users' personal information very seriously. Our platform uses SSL encryption to keep all data secure.

• Information collected during registration is used only for providing and verifying services.
• Information is not sold or transferred to third parties without the user's consent.
• In cases of legal obligation, information may be shared with authorities.

For full details of the privacy policy, please visit our Privacy Policy page.

10Limitation of Liability

24bd9 is not responsible for the following:

• Game losses due to internet disconnection.
• Issues caused by third-party software or hardware failures.
• Account information leaks resulting from the user's own negligence.
• Any circumstances beyond our control (force majeure).
• Any direct or indirect losses arising from game outcomes.

24bd9 makes every effort to ensure uninterrupted service, however temporary disruptions may occur due to technical maintenance or unforeseen issues.

11Applicable Law & Dispute Resolution

These terms and conditions are governed by international online gaming laws and regulations. Any dispute between 24bd9 and a user will first be addressed through negotiation.

11.1 Dispute Resolution Process

1. First, contact the 24bd9 support team via live chat or email.
2. The support team will review the matter and respond within 48 hours.
3. If a satisfactory resolution is not reached, the matter may be escalated to the management level.

In all disputes, the decision of 24bd9 will be considered final, however ensuring fairness and transparency is our priority.

12Policy on Changes to Terms

24bd9 reserves the right to change these terms and conditions at any time. For significant changes, users will be notified via email or by a notice on the platform.

• Updated terms will take effect from the date of publication.
• Continued use of the platform after changes will be considered acceptance of the new terms.
• Check this page regularly to stay informed about the latest terms.